Commerce / inventory
Kwiksell
Softcom
Case study
Kwiksell
Commerce / inventory · Softcom
WebAPI
Functional, usability, and API testing that collapsed inventory latency and protected sales workflows.
Challenge
Inventory updates taking up to an hour risked inaccurate reporting and lost sales for merchants.
Approach
Collaborated with developers and a small QA team on signup and inventory journeys, with strong input validation and proactive defect analysis.
Outcomes
- Inventory update latency reduced from one hour to under a minute
- 22 critical bugs found, including latency issues
- 15% higher testing efficiency through streamlined processes
- Fewer data errors from robust input validation