Ethical finance
Jaiz Bank Mobile
Case study
Jaiz Bank Mobile
Ethical finance
MobilePaymentsSecurity
Functional and usability testing for a mobile banking app with secure login and payment journeys.
Challenge
The Jaiz Bank mobile app needed reliable login and payment flows while meeting ethical finance expectations for trust and safety.
Approach
Built structured test plans and cases for core journeys, then partnered with developers on actionable fixes for high-severity defects.
Outcomes
- 25 critical vulnerabilities uncovered
- 50+ bugs resolved before users felt the pain
- 30% increase in user confidence post-launch
- Improved usability and adoption through clearer user journeys